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ARRIVAE is a prominent player that aims to bring a revolution in the residential interior design process. It is a customized full home interior solution provider that enables the buyers to get their home furnished at efficient costs. From designing the finest homes by architects and interior designers, to material supplied by vendors, it is a one stop solution for the residential interior designing or revamp.
Challenge: Logistics visibility and efficiency
ARRIVAE faced a unique challenge in optimizing their logistics operations’ visibility. In their journey of digital transformation, they identified that efficient, real-time tracking and management of their fleet was critical. ARRIVAE ships factory finish furniture with QC tested products to all corners of India with their fleets. The absence of real-time visibility created operational bottlenecks, affecting the overall customer experience and supply chain efficiency.
Solution: A reliable and easy sim based tracking solution
ARRIVAE turned to Bosch L.OS, the global service platform for logistics, that brings together disparate services and solutions through a horizontal tech integration layer. The L.OS platform, which is operated on Amazon Web Services (AWS), provides logistics and forwarding companies around the world with quick and easy access to digital services. The platform's core strength lies in its ability to provide complete visibility across the logistics value chain to the logistics service providers by bringing on board the digital solution providers to solve for the extensive use cases and problems that exist in the industry. By leveraging the power of the Bosch L.OS Marketplace, ARRIVAE identified Intugine, a Bosch L.OS Partner, with a Driver Sim-based location tracking service that appropriately catered to their needs.
Intugine offers the solution of Driver Sim-based tracking that is simple, easy and reliable. Their tracking system helps businesses monitor their vehicles in transit through the driver’s cellular network with accurate ETA. The accuracy of location data varies as per local network coverage. Location data fetched via SIM tracking is accurate up to 200 m in urban areas and 500 m in rural areas. It is compatible with phones (basic and smartphones), network providers, with no additional hardware and low cost pay per usage plan.
Bosch L.OS enabled ARRIVAE to effortlessly identify, leverage and integrate the tracking services from Intugine and consolidate all fleet tracking data in one place.
Result: Achieved increased efficiency
The deployment of the solution has played an integral role in addressing ARRIVAE’s fleet tracking challenges. The solution from the platform helps in monitoring the market vehicles for ARRIVAE while managing more than 50-75 trips per month.
Real-time visibility into their fleet's movements allowed for proactive decision-making, reducing delays and improving on-time delivery performance. ARRIVAE effectively optimizes routes, minimizes fuel consumption, and reduces unnecessary operational expenses.
This transparency enhanced their overall customer experience leading to increased trust and loyalty among their marketplace users.
Bosch L.OS enabled us to start achieving the operational visibility in logistics fleet operations we were looking for. We are excited for deeper engagements with Bosch L.OS as we move forward.
Outlook:
Looking ahead, ARRIVAE is poised for continued engagement with Bosch L.OS as a partner in their logistics journey. The seamless integration of solution has set the stage for ongoing improvements and innovations. The case of ARRIVAE exemplifies the transformative impact of the Bosch L.OS platform in unifying logistics solutions and services for enhanced visibility, efficiency, and customer satisfaction.