Fleethand integrates value-adding services into their fleet management system with Bosch L.OS Road Service SDK

About the customer

Fleethand is a premier Fleet Management System (FMS) provider serving logistics operators across Europe. Known for its focus on innovation, Fleethand enables fleet managers to optimize route planning, driver assignments, compliance monitoring, and more. The platform supports hundreds of customers who rely on Fleethand to manage their logistics operations precisely and efficiently.

Customer challenge

Fleethand's customers increasingly demand integrated solutions that simplify operations as the logistics industry grows more digitized. One of the customers’ requirements was incorporating secure truck parking capabilities into their FMS to address these pain points:

• Fragmented Workflows: Searching and booking secure parking spots manually required customers to use a separate solution in addition to the Fleethand system.
• Increased Administrative Overhead: Dispatchers manually transferred route and vehicle data between systems, introducing risks of errors and delays.
• Scalability Constraints: Without an integrated solution, Fleethand faced challenges in meeting customer demands for streamlined, real-time parking management.

To serve its customers best, Fleethand needed a robust, cost-effective way to deliver this capability to its users without extensive in-house development effort.

Solution Overview

Bosch L.OS – Logistics Operating System is designed to integrate previously siloed systems, providing the smart, seamless integration desired by Fleethand and many other FMS providers. Leveraging a horizontal integration layer, Bosch L.OS facilitates the seamless exchange of data across different services for enhanced processing and operational efficiency. Typically, fleet management or transportation management systems (FMS/TMS) form the backbone of every logistics business. Through Bosch L.OS, value-adding services can be integrated without significant development efforts, amplifying operational benefits.

To enable easy and fast integration, Bosch L.OS provides its FMS partners with a Road Service SDK. This modular and cloud-native integration solution allowed Fleethand to seamlessly incorporate Bosch Secure Truck Parking into its FMS platform.

Key features of the solution:

1. Integrated Parking Functionality: Customers can now search, book, and manage parking directly within Fleethand’s interface.
2. Automated Data Synchronization: Routes, vehicle data, and arrival times are automatically updated across systems, eliminating manual data entry.
3. Real-Time Parking Availability: Fleethand users receive dynamic updates on parking slot availability and routing adjustments, ensuring compliance and reducing delays.
4. Rapid Deployment: Integration was enabled through the Bosch L.OS Marketplace, reducing implementation complexity.

The Bosch L.OS Road Service SDK was built on AWS, utilizing services like AWS Lambda, Amazon API Gateway, and Amazon ECS to ensure scalability, reliability, and rapid time-to-market. More information can be found in this blog post: How Road Services Seamlessly Integrate with Transportation Management via Bosch L.OS on AWS

Results and Benefits

Thanks to Bosch L.OS and the easy-to-use L.OS Road Service SDK, Fleethand benefitted from a very smooth integration of the new feature. By leveraging Bosch L.OS and AWS technologies, Fleethand successfully enhanced its platform while maintaining its focus on core offerings.

• Reduced Implementation Time: Integration using Bosch L.OS Road Service SDK cut developer man-days by 30% compared to alternate integrations.
• Enhanced Efficiency for Customers: Dispatchers save an average of 3.5 minutes per booking task, translating to significant time savings across fleets.
• Improved User Satisfaction: Customer feedback highlighted the seamless experience, with 90% reporting improved operational workflows due to the integration.

Want to benefit from this smart integration within your FMS as well? Get in touch with us.

About Bosch L.OS

Bosch L.OS – Logistics Operating System is a cloud-native platform developed in strategic collaboration with AWS. It enables seamless integration of digital services within the logistics ecosystem, providing scalable, efficient solutions that reduce complexity and drive innovation. The Road Service SDK is part of Bosch L.OS's comprehensive toolkit, designed to empower software providers like Fleethand to deliver value-added services with minimal development effort.