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Small orders will be shipped out same day as long as stock is available. Kirsen ships to locations within the EU in 2 days, the US in 3 days and to Asia within 4 days.
The device needs a cellular network to send the data it has recorded. Cellular networks are not available on high seas or in remote areas.
The Kirsen tech-team is happy to help and advise you with the optimal configuration and setup of alerts and notifications for your specific use case / application. There are plenty of possibilities and our partner will find the best possible setup for you.
Kirsen will develop a "return & reuse" concept with you based on your specific deployment scenario where feasible. Either Kirsen organize the device logistics for return and reuse or refurbish or involve local partners where available so that there is an optimal tracking fleet for your purpose with an efficient utilization rate.
Every sensor follows its individual schedule. It can happen that the trackers send their data at different times and this might look like that the train is split. Please compare the timestamp of the last data. Ask Kirsen if you need further assistance.